What is the better phone service for a modern home office – VoIP or cell phone? Which is cheaper, and which one has more benefits? For most people that work at home, this should not be an obvious question. However, there are quite a few people that still don’t know what is the best type of phone service.
If you run an online business, you need to remain in contact with clients and associates. Whether you’re a real estate agent or an artist looking to market your work, it’s important to stay in touch with clients.
You need dependable phone service to be able to make and receive calls easily. While there are many different systems you could use, two of the most popular options right now are VoIP (Voice over Internet Protocol) and using your cell phone, also known as cell phone home office (COTHO).
Both have their benefits and disadvantages. In some cases, cellular phones can be a lifesaver, like when you’re driving and need directions or if you have an accident or a flat tire. But that doesn’t necessarily mean that you have to use that as your main contact device. Let’s compare the advantages and disadvantages of both options.
Cellular
Cellular phones are quickly becoming a popular choice for home office use. The convenience of having your phone with you at all times is hard to resist, and the cost savings of not having an additional landline can be substantial. However, there are a few drawbacks to consider before making this decision.
Cellular phones are more expensive than VoIP phones in most cases. The latest iPhone 13 will run you $1,000 with all the bells and whistles. You will also need to plan on paying more to add another line for business each month. You may have to upgrade to a new plan with your current provider.
Another problem with having a phone with you 24/7 is the urge to answer every call from customers, even after hours and late at night. You‘re sacrificing your time when you do that, and your family won’t appreciate you taking business calls during dinner either.
VoIP (Voice Over Internet Protocols)
A VoIP phone system is another option that many people choose when they want to add a second line to their home office setup. These systems use an Internet connection instead of a landline connection like traditional phone systems do, but they still offer many of the same features including voicemail, call forwarding, and call-waiting among others.
You don’t need to be tethered to your desk. With VoIP, you can walk around while talking on the phone without worrying about losing service or dropping calls. Many VoIP providers offer free unlimited local and long-distance calling, with premium services offered for the low price of $10 per month. Even if you don’t use it often, it will still be much cheaper than paying for an expensive landline.
Another advantage to using VoIP is that it can be integrated to work with your cell phone as well, allowing you to make and receive calls from a number of devices including an IP phone, computer, tablet, or cell phone using the app.
A home office should have a dedicated business telephone line that will not cut into your personal time. With VoIP, you can do that. Simply set up your business line to go to voicemail at the end of the workday with a message prompting callers to leave a message and you’ll return their call the next business day.
